knb:meet-en

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knb:meet-en [2020/04/18 21:21] – added feature info box, corrected typos, updated downloads section peterbbknb:meet-en [2026/10/19 12:28] (aktuell) – Reserved rooms v2 awlx
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-/* *** Titelbalken *** */ +====== Freifunk München Meet: the guide ======
-<WRAP center box 100%> +
-<fs xx-large><fc #de2c68> Welcome to the free Conference Server of Freifunk Munich</fc></fs> +
-/* {{ :meet-ffmuc_logo1.png|Bild: meet-ffmuc-Logo_1}} */ +
-</WRAP> +
-This page explains the usage and gives some background information about the Freifunk Munich Conference Server https://meet.ffmuc.net.\\ +
-\\+
  
 +**<fs x-large>[[knb:meet|🇩🇪 Deutsch]] · [[knb:meet-it|🇮🇹 Italiano]] · [[knb:meet-fr|🇫🇷 Français]] · [[knb:meet-es|🇪🇸 Español]] · [[knb:meet-gr|🇬🇷 Ελληνικά]]</fs>**
  
-This server is based on the great open-source videoconferencing software [[https://jitsi.org/jitsi-meet/|Jitsi-meet]] and  [[https://jitsi.org/jitsi-videobridge/|Jitsi Videobridge]].\\ +This page explains step by step how to use **https://meet.ffmuc.net**, our free video conferencing service. You don't need an account, you don't need to sign up and you don't need any special knowledge. An up-to-date browser is all it takes.
-\\+
  
 +The service is based on the open source software [[https://jitsi.org/jitsi-meet/|Jitsi Meet]] and is run by volunteers from Freifunk München.
  
-**<fs x-large>[[knb:meet|🇩🇪 Deutsch]] - [[knb:meet-it|🇮🇹 Italiano]] - [[knb:meet-fr|🇫🇷 Français]] - [[knb:meet-es|🇪🇸 Español]] - [[knb:meet-gr|🇬🇷 Ελληνικά]]</fs>**\\ +<WRAP tip> 
-\\+**New here?** Start with the section [[#get_started_in_three_steps|Get started in three steps]]. You can look up everything else whenever you need it. 
 +</WRAP>
  
 +<WRAP important>
 +**<fs large>Meet is free to use, but it isn't free to run.</fs>** As an association, we pay for servers and traffic from donations. If Meet helps you, we'd be glad of your support: via PayPal or [[#support_us|by bank transfer]].
 +<html>
 +<form action="https://www.paypal.com/cgi-bin/webscr" method="post" target="_top">
 +<input type="hidden" name="cmd" value="_s-xclick" />
 +<input type="hidden" name="hosted_button_id" value="72YXAEKPGQR2A" />
 +<input type="image" src="https://www.paypalobjects.com/de_DE/DE/i/btn/btn_donateCC_LG.gif" border="0" name="submit" title="PayPal - The safer, easier way to pay online!" alt="Spenden mit dem PayPal-Button" />
 +</form>
 +</html>
 +</WRAP>
  
- **[[https://www.twitter.com/FreifunkMUC|@FreifunkMUC - Get in Contact]]**\\ +**Contact:** [[hilfe@ffmuc.bayern|hilfe@ffmuc.bayern]] · [[https://ffmuc.net/kontakt/|Contact page]] · [[https://ffmuc.net/privacy/|Privacy]] · [[https://ffmuc.net/impressum/|Imprint]]
-\\+
  
 +===== What can Freifunk Meet do? =====
  
-<WRAP center box> +<WRAP group> 
-<fs x-large><fc #de2c68>Features</fc></fs> +<WRAP half column> 
-\\ +<panel type="primary" title="Privacy and freedom"> 
- +  * No sign-up, no account, no ads, no tracking 
-- conforms to DSGVO\\ +  * All servers are located in Germany and are looked after by us 
-- encrypted video- and audio-taffic between users and the meet-servers\\ +  * Encrypted connections, plus optional **end-to-end encryption** 
-- processing of all video- and audio traffic in data centers in Germany\\ +  * No recordings on our servers, no analysis of video or audio 
-- no logging of personal data\\ +  * GDPR compliant. You don't need a data processing agreement, because we don't process any personal data 
-- no account required\\ +</panel> 
-- no user profiling\\ +</WRAP> 
-- Freifunk Meet-App //without// spyware, ads, analytics or Trackers\\ +<WRAP half column> 
- +<panel type="primary" title="Features"> 
-\\ +  * Share video, audio and your screen, in the browser, on your computer and on your phone 
-**Usage is subject to the Terms of Use below** +  * Chat, polls, reactions, raise your hand 
-\\+  * Shared whiteboard and shared document 
 +  * Virtual backgrounds and background blur 
 +  * Live captions, lobby, password, breakout rooms 
 +  * **Reserved rooms** with fixed links for hosts, speakers and viewers 
 +  * Large events with many viewers 
 +  * Phone dial-in 
 +</panel>
 </WRAP> </WRAP>
- 
-<WRAP center box> 
-<fs x-large><fc #de2c68>Quickstart</fc></fs> 
-\\ 
-<WRAP center info 100%> 
-Use the dedicated and user friendly FFMUC Meet Apps or the Chrome browser\\ 
-We support a maximum number of 70 persons per room  
 </WRAP> </WRAP>
  
-1. Install the conference app or the Chrome browser\\+===== Get started in three steps =====
  
-2. Open the app or go to https://meet.ffmuc.net\\+<WRAP group> 
 +<WRAP third column> 
 +**1. Think of a room name**
  
-3. Enter a room name(*) of your choice and get started\\+Open https://meet.ffmuc.net and type a room name into the field. Then click **Start meeting**.
  
-4. Share the link address with your team\\+{{ :knb:meet:en:01-start.png?direct&400 |Start page of meet.ffmuc.net}} 
 +</WRAP> 
 +<WRAP third column> 
 +**2. Enter your name and join**
  
-5. Use headphones/headsets. Agree on conference rules (who speaks when), Max 70 persons per room.+Enter your name so the others know who you are. Check that you can see yourself in the picture. Then click **Join meeting**.
  
-<WRAP center tip 100%> +{{ :knb:meet:en:02-prejoin.png?direct&400 |Join page with camera preview}}
-Room names should contain your team name or topic or occasion and one or two arbitrary words (e.g. physicsclass-catbox or coffeesession-elephantmouse). This prevents non-team-members from guessing your room name.+
 </WRAP> </WRAP>
 +<WRAP third column>
 +**3. Share the link**
  
 +Send the address from your browser's address bar, for example ''https://meet.ffmuc.net/GardenClub-GiraffeCloud'', to everyone who should join. Done!
  
- +{{ :knb:meet:en:03-conference.png?direct&400 |Meeting in progress with three people}} 
-\\ +</WRAP>
-<wrap important>Read this guide and FAQ fully before reporting problems or getting upset that something is not working.</wrap>+
 </WRAP> </WRAP>
-\\ 
-  
-<WRAP group> 
-<WRAP half column center box> 
-<fs x-large><fc #de2c68>System Requirements, App Downloads</fc></fs> 
- 
-<panel title="Taking part in a Conference happens via the dedicated FFMUC Meet Deskop/Mobile App or the Chrome/Chromium browser"> 
  
 <WRAP center tip 100%> <WRAP center tip 100%>
-** We recommend the apps, ** because they support all conference functions and are optimized for our system. \\+**Good room names** combine something related to your group with one or two random words, for example ''Physics10c-CatBox'' or ''GardenClub-GiraffeCloud''. That way nobody ends up in your room by accident. Each room name exists only once, and a normal room disappears as soon as the last person leaves. If you need a fixed room that can't be guessed, use a [[#reserve_a_room|reserved room]].
 </WRAP> </WRAP>
  
-**Windows, Mac, Linux App**\\+<WRAP center info 100%> 
 +The first person to enter a room is the **moderator** (you can tell by the small "M" next to the name). Moderators can, for example, mute others, enable a lobby or set a password. You can give moderator rights to others in the participants list. 
 +</WRAP>
  
-The windows, mac, and linux apps are pre-configured for our servers and ready to run. +===== The toolbar explained =====
  
-<wrap important>Heads up</wrap>Windows or macOS might show a notification stating that the app is not created by a microsoft- or apple-certified developer. In tha case you need to click "ignore" or similar or follow this advice: [[https://support.apple.com/de-de/guide/mac-help/mh40616/mac|open App in macOS]]. If you do not want to or can not ignore the warning you can still use the [[https://github.com/jitsi/jitsi-meet-electron/releases|Jitsi-meet app]] but you have to change its settings just like with the mobile apps (see below)\\ +You'll find the toolbar at the bottom in the middle. Move your mouse over an icon to see a short explanation.
-\\+
  
 +{{ :knb:meet:en:04-toolbar.png?nolink |The toolbar with numbered buttons}}
  
-  * Windows App: https://github.com/freifunkMUC/jitsi-meet-electron/releases/download/v2.0.8/ffmuc-meet.exe\\+^ No. ^ Button ^ What it does ^ 
 +| 1 | Microphone | Turns your microphone on or off. Use the small arrow to pick a different microphone or speaker. Crossed out means: muted. | 
 +| 2 | Camera | Turns your camera on or off. Use the arrow to pick a different camera or a background. | 
 +| 3 | Share screen | Shows everyone your screen, a single window or a browser tab. Great for presentations. | 
 +| 4 | Chat | Opens the text chat. Messages go to everyone or privately to one person. | 
 +| 5 | Raise hand | Shows that you'd like to say something. The order of raised hands is shown in the participants list. | 
 +| 6 | Reactions | Applause, laughter, thumbs up and more, without interrupting the conversation. | 
 +| 7 | Participants | List of everyone in the room. Moderators can mute people, give rights and create breakout rooms here. | 
 +| 8 | Tile view | Switches between "everyone the same size" and "whoever is speaking is big". | 
 +| 9 | More | More features, see below. | 
 +| 10 | Leave | Leaves the meeting. |
  
-  * Mac App: https://github.com/freifunkMUC/jitsi-meet-electron/releases/download/v2.0.8/ffmuc-meet.dmg\\+==== The "More" menu ====
  
-  * Linux App: https://github.com/freifunkMUC/jitsi-meet-electron/releases/download/v2.0.8/ffmuc-meet-x86_64.AppImage\\ +<WRAP group> 
-\\ +<WRAP half column> 
- +{{ :knb:meet:en:05-more.png?direct&560 |The More menu}} 
- +</WRAP> 
-**Android and iOS App**\\ +<WRAP half column> 
- +Behind the three dots you'll find, among other things: 
-<wrap todo>Adjust App Settings!</wrap> Settings ("Gear") : ServerURL must be changed to ** [[https://meet.ffmuc.net]]**\\ +  * **Invite people:** copy the link, send it by email, show the phone dial-in 
- +  * **Enter Picture-in-Picture mode:** the meeting in a small window on top of other programs 
-  * Android App: https://play.google.com/store/apps/details?id=org.jitsi.meet\\ +  * **Performance settings:** lower the video quality if your network or computer is slow 
-  +  * **Security options:** lobby, password, end-to-end encryption 
-  * iOS App: https://itunes.apple.com/us/app/jitsi-meet/id1165103905\\ +  * **Closed captions**, **Polls**, **Record & Transcribe** 
- +  * **Share audio**, **Extra noise suppression** 
-\\ +  * **Show whiteboard** and **Open shared document** 
- +  * **Select background**, **Participants stats**, **Settings**
-**Chrome browser**\\ +
- +
-  * Windows, Mac, Linux: [[https://www.google.com/intl/de_de/chrome/]]\\ +
-\\ +
-<WRAP center info 100%> +
-In case of high CPU load (fan is runnning constantly) it might help to deactivate the adblocker for meet.ffmuc.net. We don't have ads and trackers anyway.+
 </WRAP> </WRAP>
- 
-<WRAP center important 100%> 
-**Firefox** and others (regardless of Windows, Mac or Linux) show various issues during longer or multi partyconferences (distorted Audio, lagging or no Video) 
 </WRAP> </WRAP>
  
 +===== Inviting people =====
  
-</panel> +<WRAP group> 
- +<WRAP half column> 
- +{{ :knb:meet:en:06-invite.png?direct&560 |Invite dialog}}
 </WRAP> </WRAP>
-<WRAP half column center box> +<WRAP half column> 
-<fs x-large><fc #de2c68>Terms of Use</fc></fs> +Use **More → Invite people** or the button in the participants list to open the invite dialog: 
-<panel title="Fair use only"> +  * Clicking the blue link copies the room address. 
-The service can be used freely for video conferences, provided that the conference is not of a commercial nature so no goods or services are offered to others there. Content and use for purposes that are illegal under German law are also prohibited.\\+  * Below it, you can send a ready-made invitation by email. 
 +  * **Phone dial-in:** People without internet can call **+49 202 62933990** and enter the PIN shown, followed by #.
  
-\\ +If you join with the **mobile app**, just open the link. If the app asks for a server, enter **https://meet.ffmuc.net/**. 
- +</WRAP>
-<WRAP center safety> +
-**Allowed are:**\\ +
-  * Private conferences with friends and family +
-  * Any type of use for groups, associations and corporations of civil protection, medical care etc. +
-  * Any type of use for research and teaching purposes +
-  * Holding services +
-  * Any type of use for bodies with sovereign functions +
-  * Conferences of teams in small companies & crafts (note that we cannot guarantee service availability and special data protection)+
 </WRAP> </WRAP>
  
-\\+===== Reserve a room =====
  
-<WRAP center warning>   +Anyone who knows the name can enter a normal room. For club meetings, talks, lessons, livestreams or regular meetups there are **reserved rooms**: https://meet.ffmuc.net/reserve
-**Forbidden are:**\\ +
- +
-  * Streaming copyrighted material (films, videos, music, etc.) into the conference room. (// Example: // Meet up with friends to watch a film together, with each participant watching the film //on their own// computer or television is ok, but you may not show the actual film in the conference room.) +
-  * Use as a live event streaming / broadcast system (= individual to many). This does not include: medicine, emergency care, technical aid, fire brigade, research and teaching and churches / church services) +
-  * Commercial use for online trading and online courses +
-  * Usage by groups, parties and associations prohibited by German law+
  
 +<WRAP group>
 +<WRAP half column>
 +{{ :knb:meet:en:16-reserve.png?direct&560 |Page for reserving a room}}
 </WRAP> </WRAP>
 +<WRAP half column>
 +**Here's how:**
 +  - Open https://meet.ffmuc.net/reserve
 +  - Pick the duration: **3 days**, **7 days**, **1 month**, **3 months** or **1 year**
 +  - Click **Reserve room**. After a short spam check you get four links.
  
-If you use the server, you automatically accept the **[[https://ffmuc.net/nutzungsbedingungen|Terms of Use of Freifunk München]]**. +You don't need an account. The room name is random, so nobody can guess it. We only store the room name, the expiry date and checksums of the links, no names, email or IP addresses.
-</panel> +
 </WRAP> </WRAP>
 </WRAP> </WRAP>
- 
-<WRAP center box 100%> 
-<fs x-large><fc #de2c68>User Manual</fc></fs> 
  
 <WRAP group> <WRAP group>
 +<WRAP half column>
 +{{ :knb:meet:en:17-reserve-links.png?direct&560 |The four links of a reserved room}}
 +</WRAP>
 +<WRAP half column>
 +^ Link ^ Who is it for? ^
 +| **Manage** | Only for you. Bookmark it! It shows all links again. This is where you extend the room, create new links or delete the room. |
 +| **Host** | For you and your co-hosts. Whoever opens this link moderates the room. |
 +| **Speaker** | For everyone who should talk, but doesn't need moderator rights. |
 +| **Viewer** | For everyone else. Viewers watch and listen and can raise their hand. The host can then bring them on stage. |
  
-<WRAP half column center box> +<WRAP center important 100%> 
-<panel type="info" title="Creating a new conference">+**Save the manage link!** We can't recover it. The easiest way is to download a calendar entry with **Reminder (.ics)**: it reminds you one week before the room expires and contains the manage link. So don't share it. 
 +</WRAP>
  
 +**Extending:** Open the manage link, pick a duration and click **Extend room**. The new duration is added to the current expiry, up to one year ahead at most. You can extend as often as you like. **All links stay the same**, so you can leave them in invitations, calendars or on your website. Ideal for monthly meetups. Afterwards, download the reminder again; it replaces the old calendar entry.
  
-Make up a room name for your team and enter it in the field on the homepage. As soon as you click 'Go', you enter the room and the conference is set up. Ready to go.\\+**New links:** If a host or speaker link has fallen into the wrong hands, open the manage link and click **Create new links**. The old host, speaker and manage links stop working immediately. Anyone already in the room with an old link stays until they leave; if needed, remove them via the participants list. The viewer link stays the same.
  
-The first user in a room is automatically a moderator and has special rights (see below).+**Deleting:** **Delete room** ends the room for good. Without extending, it expires on its own anyway.
  
 +**Old links:** Links from the first version (very long room names) keep working. If you open an old manage link, the room is taken over and can then also be extended by up to one year.
  
-<WRAP center tip> +Do you only have the host link left? Open https://meet.ffmuc.net/reserve, choose **Manage room** and paste it there.
-Useful room names have a relation to the group / conference / team ** AND ** a random component of at least 6 characters (e.g. "TEAMNAME-HT4jsna3"). This means that foreign users who do not belong to your group cannot simply guess your room name.+
 </WRAP> </WRAP>
- 
-<WRAP center info> 
-A room only exists as long as the last participant is in the room. Afterwards the room (and room name) is deleted from the system. Therefore use a unique room name that you can use again and again and which is not used by others. You cannot "reserve" a room (name). 
 </WRAP> </WRAP>
  
-</panel> +===== Large events and viewers =====
-</WRAP>+
  
-<WRAP half column center box>+When a room gets very full, additional people automatically join as **viewers**. They see and hear everything, but put hardly any load on the meeting. This makes events with several hundred people possible. Viewers can raise their hand; moderators can then invite them to speak.
  
-<panel type="info" title="Taking part in an existing Conference"> +To keep things running smoothly, Meet shows at most **25 videos** at the same time, namely those of the most recently active speakers.
-Either enter the name of the room (= the conference) you want to enter in the field on the start page OR or enter the web address of the room directly in the address bar of the browser ** [[https://meet.ffmuc.net|https://meet.ffmuc.net/XXXXXXXX]]**. XXXXXXXX stands for the name of the room / conference.</panel>+
  
 +===== Moderating and securing your meeting =====
  
-{{ :user:peterbb:meet-ffmuc_call-4p_v01.jpg |Bild: Beispiel einer Konferenz}}\\ +<WRAP group> 
-A Conference call with 4 participants. Bottom left is a Smartphone App user.+<WRAP half column> 
 +{{ :knb:meet:en:07-security.png?direct&560 |Security options}} 
 +</WRAP> 
 +<WRAP half column> 
 +Under **More → Security options** you'll find: 
 +  * **Lobby:** New people wait at the door until a moderator lets them in. 
 +  * **Password:** Only people who know the password can get in. It is valid as long as the room exists. 
 +  * **End-to-end encryption (E2EE):** Video and audio are encrypted so that not even our servers can read them. Phone dial-in and captions then won't work, and everyone needs an up-to-date browser. 
 +</WRAP> 
 +</WRAP>
  
 +<WRAP group>
 +<WRAP half column>
 +{{ :knb:meet:en:08-participants.png?direct&560 |Participants list}}
 +</WRAP>
 +<WRAP half column>
 +In the **participants list** (button 7), moderators can:
 +  * mute everyone or individual people, or turn off their camera
 +  * give moderator rights
 +  * remove people from the room
 +  * create **breakout rooms**: small group rooms that everyone can switch between
 +  * see who raised their hand, in the right order
 </WRAP> </WRAP>
 </WRAP> </WRAP>
  
 +===== Working together =====
  
-<panel type="info" title="Invite others to a conference"> +<WRAP group> 
-Clicking the i button at the bottom right of the conference window shows you the address of the room. You can send this address to others and they only have to call up the address in the browser. Alternatively, you can only give the room name, then others enter this name on the home page or in the app. +<WRAP half column> 
-</panel>+**Chat**
  
 +{{ :knb:meet:en:09-chat.png?direct&560 |Chat}}
  
-<panel type="info" title="In the conference room">+Send messages to everyone or, using the drop-down, privately to one person. The chat is deleted as soon as the room is empty. 
 +</WRAP> 
 +<WRAP half column> 
 +**Polls**
  
-=== Overview ===+{{ :knb:meet:en:10-polls.png?direct&560 |Polls}}
  
-When you enter a conference room, at first you always see the person who is speaking (i.e. the microphone is recording something) in a large / full of windows. If you are the first person in the room, you can see yourself (now is a good opportunity to check your hair). By clicking on the symbol with the four squares at the bottom right you can switch to a view that shows all participants in arranged tiles. Another click brings the automatic speaker view back.\\+Under **More → Polls** you can ask a question with several answers. Everyone votes with one click, and the result is visible right away. 
 +</WRAP> 
 +</WRAP>
  
-=== Main buttons (Lower edge, center) ===+<WRAP group> 
 +<WRAP half column> 
 +**Whiteboard**
  
-At the bottom of the conference window in the center are the three main buttons. Microphone, on-hook and camera. Clicking on the red handset ends your participation in the conference. The "Microphone" button (left) switches your own microphone on and off, the "Camera" button (right) switches your own camera on and off. The symbols are crossed out when switched off. When active, they are filled with white.\\+{{ :knb:meet:en:15-whiteboard.png?direct&560 |Whiteboard}}
  
-{{ :user:peterbb:meet-ffmuc_conf-buttons-center_v01.jpg |Bild: Steuerelemente mitte}}\\+Under **More → Show whiteboard** you can draw sketches, arrows and notes together. 
 +</WRAP> 
 +<WRAP half column> 
 +**Shared document and more**
  
-=== Secondary buttons (Lower edge, left) ===+  * **Shared document:** a shared notepad that everyone can write in at the same time, perfect for taking minutes. Open it with **More → Open shared document**. 
 +  * **Reactions** and **Raise hand** (buttons 5 and 6) 
 +  * **Share screen** (button 3), with sound if you like via **More → Share audio** 
 +</WRAP> 
 +</WRAP>
  
-At the bottom of the conference window are the three buttons for on the left +===== Video and audio =====
-  * Screen sharing (not seen on all browsers and computers) +
-  * the hand symbol for lifting hands in moderated conferences and +
-  * the speech bubble symbol to open / close the text chat.\\+
  
-{{ :user:peterbb:meet-ffmuc_conf-buttons-left_v01.jpg |Bild: Steuerelemente links}}\\+<WRAP group> 
 +<WRAP half column> 
 +{{ :knb:meet:en:11-background.png?direct&560 |Select background}} 
 +</WRAP> 
 +<WRAP half column> 
 +**Background:** Under **More → Select background** you can blur your background or replace it with an image. With **Add background** you can upload your own image. The image stays on your device. On older computers this can cost some performance.
  
 +**Extra noise suppression** (in the More menu) filters out keyboard clatter and background noise.
  
-=== Configuration buttons (Lower edge, right) ===+**Settings** (at the bottom of the More menu): choose your microphone, speaker and camera, change your name and set notification sounds.
  
-Is on the bottom right +{{ :knb:meet:en:14-settings.png?direct&400 |Settings}} 
-  * the button for switching speaker mode and tile view (the four squares) +</WRAP> 
-  * the info window and +</WRAP>
-  * the configuration menu (the three dots).\\ +
- +
-{{ :user:peterbb:meet-ffmuc_conf-buttons-right_v01.jpg |Bild: Steuerelemente rechts}}\\ +
- +
-</panel> +
-\\ +
- +
- +
-{{ :user:peterbb:meet-ffmuc_call-17p_v01.jpg |Bild: Eine Konferenz mit vielen Teilnehmern}}\\ +
- +
-A conference with 17 participants. Some have no video, others have shared their screens to display graphics. There are also two mobile users.\\ +
- +
- +
-\\ +
- +
- +
-<panel type="info" title="Configuration Menu and Settings"> +
- +
-In the configuration menu (the three dots at the bottom right) there are various settings and options. +
- +
-{{ :user:peterbb:meet-ffmuc_config-menu_v01.jpg |Bild: Konfigurationsmenü}}\\+
  
 <WRAP center tip 100%> <WRAP center tip 100%>
-Type in your own name or abbreviation or invented user name in the menu item "Own name". This will then be shown to the others if your video is deactivated. It is not necessary to enter an email.+**Tips for good audio** 
 +  * Use **headphones or a headset**. That almost always prevents echo. 
 +  * Mute your microphone while you're not speaking. 
 +  * In larger groups: one person moderates and calls on people who raised their hand, one after another. 
 +  * Is it choppy? Lower the video quality under **More → Performance settings** or turn off your own camera.
 </WRAP> </WRAP>
  
-<WRAP center info 100%> +===== Recording and captions =====
-Only the moderator sees all menu items and settings. +
-</WRAP>+
  
-</panel> +<WRAP group> 
- +<WRAP half column> 
-<panel type="info" title="Screen Sharing"> +{{ :knb:meet:en:12-recording.png?direct&560 |Record & Transcribe}}
- +
-With screen sharing, you can show all other conference participants your own screen and thus show presentations, documents or photos. +
- +
-<WRAP center tip 100%> +
-Screen sharing works best when you use the conference app.+
 </WRAP> </WRAP>
 +<WRAP half column>
 +**Recording:** Under **More → Record & Transcribe** you can record the meeting **on your own device** (**Record locally on this device**). The file is only saved on your device, never on our servers. All participants are informed automatically while a recording is running.
  
 <WRAP center important 100%> <WRAP center important 100%>
-Depending on the computer, various security prompts and warnings may appear before the screen is released. Screen sharing may work not every computer/system.\\+Before every recording, ask everyone involved for their consent. The person recording is responsible for this. 
 +</WRAP> 
 +</WRAP>
 </WRAP> </WRAP>
  
-</panel> +<WRAP group> 
- +<WRAP half column> 
-<WRAP center tip 100%> +{{ :knb:meet:en:13-subtitles.png?direct&560 |Closed captions}} 
-**Hints for successful Audio/Video Conferences**\\ +</WRAP> 
- +<WRAP half column> 
-For a successful video / audio conference, all participants should observe the following rules, especially if there are many participants in a room: \\ +**Captions:** Under **More → Closed captions** you can turn on live captions with **Start closed captions**. Speech recognition runs on our own servers in Germany, without any external cloud services. Captions are handy for people with hearing impairments or when the audio is poor. Recognition isn't perfect, especially with dialects or several people speaking at once. 
- +</WRAP>
-   * Use a headset. It doesn't even have to have a microphone if one is built into the computer. The spatial separation of microphone (then in the computer or near the mouth) and loudspeaker (in the ear) helps to avoid echoes. +
-   * Everyone turns off their own microphone (mute) as long as they don't say anything. This prevents echoes and also avoids that the whole conference round hears the washing machine rattling in the background) +
-   * If it is not just a nice chat conference / evening round, you should appoint a moderator who will lead the meeting and also accept the hand signals to speak. +
-   * If you want to say something, raise your hand (click on the hand symbol), the moderator picks up the hand signal +
 </WRAP> </WRAP>
  
 +===== Apps for computer and phone =====
  
 +<WRAP group>
 +<WRAP half column>
 +<panel title="Windows, macOS, Linux">
 +Meet works best in **Chrome, Chromium, Edge** or an up-to-date **Firefox**. Alternatively, there is our preconfigured desktop app:
 +  * **Windows:** https://github.com/freifunkMUC/jitsi-meet-electron/releases/latest/download/ffmuc-meet.exe
 +  * **macOS:** https://github.com/freifunkMUC/jitsi-meet-electron/releases/latest/download/ffmuc-meet.dmg
 +  * **Linux:** https://github.com/freifunkMUC/jitsi-meet-electron/releases/latest/download/ffmuc-meet-x86_64.AppImage
 +  * All versions: https://github.com/freifunkMUC/jitsi-meet-electron/releases
  
-<panel type="info" title="Password Security"> +<wrap important>Note:</wrap> Windows or macOS may warn you about an "unknown developer" or "unidentified developer". In that case choose "Run anyway" or "Open Anyway" ([[https://support.apple.com/en-us/guide/mac-help/mh40616/mac|guide for macOS]]).
- +
-The moderator (i.e. the person who first entered the room) can assign a password for the room in the info window (i symbol at the bottom right). If a password is set, only users who know the password for the room can enter the conference room.\\ +
- +
-**Caution:** Password protection only applies as long as the conference is running. Password protection can **not** be used to secure a particularly nice room name. If the last participant leaves the room, he is released again for everyone (!).\\ +
- +
-== Set and delete a password == +
-__Set password:__\\ +
-In the info window, first click on "Add Password" and then enter a password of your choice behind the word "Password" and press Enter. As you type, "Add Password" changes to "Cancel Password", click there if you don't want to assign a password. Complete the entry of the password with Return. Then the lettering "Add Password" changes to "Remove Password". After changing the lettering, the password is set and you can click the i symbol again to close the info window.\\ +
-__Remove Password:__\\ +
-Click "Remove Password" in the info window.\\ +
 </panel> </panel>
- 
 </WRAP> </WRAP>
 +<WRAP half column>
 +<panel title="Android and iPhone/iPad">
 +Install the official **Jitsi Meet** app:
 +  * Android: https://play.google.com/store/apps/details?id=org.jitsi.meet
 +  * iOS: https://apps.apple.com/app/jitsi-meet/id1165103905
  
 +Just open the invitation link. Alternatively, enter **https://meet.ffmuc.net/** in the app under **Settings → Server URL**.
  
-<WRAP center box 100%> +<WRAP center info 100%> 
-<fs x-large><fc #de2c68>FAQ</fc></fs> +If you use the same room name but still don't end up in the same room, the app usually still has the default server ''meet.jit.si'' set. 
- +</WRAP>
-Click on a question to see the answer\\ +
-\\ +
-\\ +
- +
-<panel type="info" title="Most asked Questions"> +
- +
-<accordion collapsed="true"> +
- +
-<panel title = "Who or what is Freifunk?"> +
-Freifunk is a non-commercial initiative for creating free networks. Our goal is to set up and operate a free and independent WiFi network in Munich. In times of crisis, however, we also build other charitable things. Like this conference server, for example. Freifunk goes back to the citizen networks of the 90s and the scene around the [[https: //www.ccc.de | Chaos Computer Club]]. More about Freifunk on our page "[[https://ffmuc.net/wasistfreifunk/|Was ist Freifunk]]", the [[https: //freifunk.net | website of all German Freifunkgruppen]] and in our [[knb : faq | Freifunk Munich FAQ]].+
 </panel> </panel>
 +</WRAP>
 +</WRAP>
  
-<panel title = "Free? But everything costs something! Who pays for the running and fixed costs?"> +===== Terms of use =====
-Of course, the operation of this service and the infrastructure costs something. Data traffic in particular costs a lot actually. The costs are currently being paid by some members of Freifunk Munich out of their own pocket as well as the association Freie Netze München e.V. We get support from, [[https://freifunk-franken.de/|Freifunk Franken]], [[https://karlsruhe.freifunk.net/|Freifunk Karlsruhe]], [[https://www.cloudflare.com/|Cloudflare]], [[https://esplendor.industries/|Esplendor Group]], [[https://www.plusserver.com/|PlusServer GmbH]], [[https://open-telekom-cloud.com/|Open Telekom Cloud]] der Deutschen Telekom AG, [[https://www.alibabacloud.com/|Alibaba Cloud]], and [[https://level66.network/|level66.network UG]].\\ +
-We will always keep the service free of charge, but reserve the right to restrict the operation (e.g. only use by particularly important groups such as medical personnel, clinical research, etc.) if the number of users exceeds our (financial) possibilities. We, the operating group of the server of Freifunk Munich, decide how, when and where we restrict access in case of an emergency. We will announce this in good time and transparently. +
-</panel>+
  
-<panel title="Where are your servers located?"> +<WRAP group> 
-All our servers are located in data centers in Germany. They have been set up by the ffmuc meet admins and only they have access to the operating systems.\\ +<WRAP half column> 
-</panel>+<WRAP center safety 100%> 
 +**Allowed:** 
 +  * Private meetings with friends and family 
 +  * Groups, clubs, civil protection and medical care 
 +  * Research and teaching 
 +  * Social institutions (daycare centers, retirement homes, parishes etc.) 
 +  * Religious services 
 +  * Public bodies with sovereign duties 
 +  * Teams in small companies and trades 
 +</WRAP> 
 +</WRAP> 
 +<WRAP half column> 
 +<WRAP center warning 100%> 
 +**Not allowed:** 
 +  * Streaming copyrighted material (movies, music etc.) into the room. Watching together, where everyone plays the movie on their own device, is fine. 
 +  * Commercial use for online shops and online courses 
 +  * Use by groups, parties and associations that are banned under German law 
 +  * Content and purposes that are illegal under German law 
 +</WRAP> 
 +</WRAP> 
 +</WRAP>
  
-<panel title="What service- and industry partners do you have?"> +We can't guarantee that the service is always available. By using it, you accept the **[[https://ffmuc.net/nutzungsbedingungen|Freifunk München terms of use]]**.
-Our partners are: [[https://www.cloudflare.com/|Cloudflare]], [[https://esplendor.industries/|Esplendor Group]], [[https://www.plusserver.com/|PlusServer GmbH]], [[https://open-telekom-cloud.com/|Open Telekom Cloud]] of the Deutschen Telekom AG, [[https://www.alibabacloud.com/|Alibaba Cloud]], and [[https://level66.network/|level66.network UG]]. All our partners have a corresponding DSGVO certification.\\ +
-</panel>+
  
 +===== Support us =====
  
-<panel title = "What happens if the service is misused?"> +Meet is free of charge, but servers and traffic cost money. The costs are covered by members of Freifunk München and the association Freie Netze München e.V. We're happy about every donation!
-If legally justified, Freifunk cooperates in full with the judiciary and the police. We do not prevent or complicate legal prosecution. We do not cover illegal acts. \\ +
-If the service is misused, we reserve the right to restrict access to people and groups that have social benefits (e.g. medical personnel, clinical research, etc.). The criteria are determined solely by the operating group of the Freifunk Munich server. We will announce this in good time and transparently. +
-</panel>+
  
-<panel title = "Can I help with server capacity immediately?"> +<WRAP group> 
-Yes! This is done by "donating" a root VM without NAT for 2 months. Minimum system requirements are 2 (v) CPUs, 4GB RAM, 10GB disk. So that we can include the server in our server network, we need full root access to the VM in order to deploy our standard configuration. +<WRAP half column> 
-Unfortunately we are currently not in a mode where we can support "I have installed a video bridge for you to integrate". Talk to us directly for the details. +**Bank transfer:**\\ 
-</panel>+Freie Netze München e.V.\\ 
 +IBAN: DE73 7025 0150 0029 4939 13\\ 
 +Kreissparkasse München Starnberg Ebersberg\\ 
 +Reference: Meet 
 +</WRAP> 
 +<WRAP half column> 
 +**PayPal:** 
 +<html> 
 +<form action="https://www.paypal.com/cgi-bin/webscr" method="post" target="_top"> 
 +<input type="hidden" name="cmd" value="_s-xclick" /> 
 +<input type="hidden" name="hosted_button_id" value="72YXAEKPGQR2A" /> 
 +<input type="image" src="https://www.paypalobjects.com/de_DE/DE/i/btn/btn_donateCC_LG.gif" border="0" name="submit" title="PayPal - The safer, easier way to pay online!" alt="Spenden mit dem PayPal-Button" /> 
 +<img alt="" border="0" src="https://www.paypal.com/de_DE/i/scr/pixel.gif" width="1" height="1" /> 
 +</form> 
 +</html> 
 +</WRAP> 
 +</WRAP>
  
-<panel title = "I would like to support, thank, help in other ways"> +Unfortunately we are not recognized as a charity and can't issue donation receipts.
-Thank you! Get in touch with us! (see below).\\ +
-</panel> +
- +
-</accordion> +
- +
-</panel>+
  
-<panel type="info" title="Usage">+===== Frequently asked questions =====
  
 <accordion collapsed="true"> <accordion collapsed="true">
  
-<panel title="With more than 20 people in the room I can only see the video of the last 20 people..."> +<panel title="Do I need to install anything?"> 
-Correct. We have implemented this limitation so that the clients are not overwhelmed with incoming video/audio traffic.+No. On a computer, an up-to-date browser is enough. On your phone you need the free Jitsi Meet app.
 </panel> </panel>
  
-<panel title="Is there a maximum number of people in one room? Yes, 70."> +<panel title="My microphone or camera doesn't work."> 
-The underlying conferencing software currently has a hard limit of 70 people per room. sorry.+  * Does the browser have permission? Click the lock on the left of the address bar and allow camera and microphone. 
 +  * Is the right device selected? Click the small arrow next to the microphone or camera button. 
 +  * Is another program (e.g. Teams, Zoom) using the camera right now? Then close it. 
 +  * If nothing helps: reload the page or try a different browser.
 </panel> </panel>
  
-<panel title="I would like to reach out to more than 70 people"> +<panel title="There is an echo or a whistling sound."> 
-In this case you might use the streaming feature (accesible via the three dots in the lower right of the conferencing window) which alows you to stream the conference room to a large audience via YouTube. This features requires an active and streaming-activated YouTube account on //your// side.+Usually someone isn't wearing headphones and their microphone picks up their speaker. Put on headphones or mute your microphone while you're not speaking.
 </panel> </panel>
  
-</accordion> +<panel title="The video is choppy or my computer gets hot."> 
 +Choose a lower quality under **More → Performance settings**, turn off virtual backgrounds and close other programs. Sometimes it also helps to disable your ad blocker for meet.ffmuc.net. We don't show ads and don't use trackers.
 </panel> </panel>
  
-<panel type="info" title="Security"> +<panel title="I can't see all the videos."> 
- +To avoid overloading computers and connections, we show at most 25 videos at the same time, namely those of the most recently active people.
-<accordion collapsed="true"> +
- +
-<panel title = "Is the conference encrypted?"> +
-The data link between the user and the video conference server is automatically encrypted. On the server itself 1) all incoming data is decrypted, 2) the individual audio and video streams are mixed, 3) the outgoing data is encrypted again and 4) distributed to all users, where it is decrypted and displayed locally again.+
 </panel> </panel>
  
-<panel title = "Does the system support end-to-end encryption, E2EE?"> +<panel title="We are in different rooms even though the name is the same."> 
-No, due to its basic structure, the system cannot and will not support end-to-end encryption between users.+Most likely someone is using the mobile app with the default server ''meet.jit.si''. Open the complete link ''https://meet.ffmuc.net/RoomName'' or change the server in the app to ''https://meet.ffmuc.net/''. Also check upper and lower case and typos in the room name.
 </panel> </panel>
  
-<panel title = "Is it safe for my use case?"> +<panel title="Is the meeting encrypted?"> 
-You have to decide that yourself. Realistically, it is suitable for all normal applications. But not e.g. for discussions on topics that are subject to official classification in terms of confidentiality.+Yes. The connection between you and our servers is always encrypted. Normally the data is briefly decrypted on the server so it can be distributed to everyone. If you turn on **end-to-end encryption** in the security options, not even we can read along.
 </panel> </panel>
  
-<panel title = "Are you XYZ certified?"> +<panel title="Can you look into our room?"> 
-No.+Not without visibly joining the room as an additional person. With a password or lobby, we can't get in either.
 </panel> </panel>
  
-<panel title = "What is the room password for?"> +<panel title="What do you store?"> 
-If you assign a password for your room, only users who know the password can enter the room. The password has no influence on the strength of the data encryption on the transport route to and from the server.+We store **no** video, audio or screen content and no chats. For troubleshooting we keep web server logs for 7 days (time, IP address, page requested, browser) as well as room names with an internal user ID, but not your display name. Statistics (e.g. number of meetings) are processed anonymously. Of reserved rooms we only store the room name, the expiry date and checksums of the links. We forget expired rooms after 30 days.
 </panel> </panel>
  
-<panel title = "Can you, the Freifunk admins, peek into our room?"> +<panel title="Is this secure enough for my purpose?"> 
-Not without entering your room. If you have assigned a password, we can only enter the room if you provide us with the password (e.g. for debugging, help, etc.)+For normal conversations, teaching and club work: yes. For content that is subject to confidentiality requirements: no. We don't have any special certifications, but we work in compliance with the GDPR.
 </panel> </panel>
  
-<panel title = "Can you, the Freifunk admins, see all room names and usernames?"> +<panel title="Who is Freifunk and who pays for all this?"> 
-The server admin can see all room names of all currently running conferences. +Freifunk is a non-commercial initiative for free networks. Learn more at [[https://ffmuc.net/wasistfreifunk/|What is Freifunk]] and in the [[knb:faq|Freifunk München FAQ]]. The Meet service is run by volunteers in their free time. The costs are covered by members and the association Freie Netze München e.V., supported by donations.
-However, we cannot see which user with which name is in which room.+
 </panel> </panel>
  
-<panel title = "What are you logging?"> +<panel title="What happens in case of abuse?"> 
-The standard Jitsi Log is currently switched on, it includes room name and a random user ID. +We cooperate with the courts and the police on legally justified requests. In case of abuse, we reserve the right to restrict the service.
-In addition, all visitors save and keep it indefinitely: \\ +
-- Date / time,\\ +
-- IP Address, \\ +
-- the requested page, \\ +
-- Status code of the web server, \\ +
-- Browser / operating system, \\ +
-- the referer. +
- +
-**We don't log _any_ shared screens or videos.**+
 </panel> </panel>
-</accordion> 
  
 +<panel title="Can I help with server capacity?">
 +Yes! We're happy about donated root servers without NAT (at least 8 CPU cores, 32 GB RAM, fast connection). Get in touch at [[hilfe@ffmuc.bayern]].
 </panel> </panel>
  
-<panel type="info" title="IT"> +<panel title="I want to run my own server."> 
- +For small installations, the guide on [[https://jitsi.org/|jitsi.org]] is enough. Large setups need powerful hardware and good networking skills. Think first about who will use the server and why an existing service isn't enough. Our configuration is public on [[https://github.com/freifunkMUC/ffmuc-salt-public|GitHub]].
-<accordion collapsed = "true"> +
-<panel title = "What is the technology behind the conference server?"> +
-A network of individual servers, the so-called video bridges, which are managed by a central server on which the start page and the so-called load balancer run. The software on the servers is the open source video conference software [[https://jitsi.org/jitsi-meet/|Jitsi-meet]] and the [[https://jitsi.org/jitsi-videobridge/|Jitsi video bridge ]]. +
- +
-The servers are VMs with at least 2vCPUs, 4GB Ram, 10GB hard drive and 1 Gbit / s links.+
 </panel> </panel>
-</accordion> 
  
-</panel> 
- 
-<panel type="info" title="Last Question"> 
- 
-<accordion collapsed = "true"> 
-<panel title = "Why are you doing all this?"> 
-Because we can. And also want to make our contribution to #FlattenTheCurve and make it easier for people to stay in touch. 
-</panel> 
 </accordion> </accordion>
  
-</panel> +===== Contact =====
- +
-</WRAP> +
- +
-<WRAP center box 100%> +
-<fs x-large><fc #de2c68>Contact / Service Provider</fc></fs> +
- +
-<panel  type="info" title="Contact"> +
-**[[https://ffmuc.net/|Freifunk München]]** together with Freie Netze München e.V.\\ +
-**Twitter:** [[https://twitter.com/FreifunkMUC|@FreifunkMUC]]\\ +
-see also [[https://ffmuc.net/kontakt/|FFMUC Kontaktseite]]\\ +
- +
-**[[knb:faq|Freifunk München FAQ]]** +
- +
-</panel> +
- +
-<panel  type="info" title="Impressum / DSGVO Hinweis"> +
-[[https://ffmuc.net/impressum/|FFMUC Impressum]] +
-</panel> +
- +
-<panel  type="info" title="Privacy Policy"> +
-[[https://ffmuc.net/privacy/|FFMUC Privacy Policy]] +
-</panel> +
- +
-</WRAP> +
- +
-{{:ffmuc_logo.png?nolink&150|Bild: Freifunk München Logo}} \\ +
- +
- +
-===== Links ===== +
-//**[[:start|zurück zur WIKI-Startseite]]**// +
- +
-{{:bulletpoint.png?nolink&14|Bild: Freifunk München Logo}}+
  
 +  * **[[https://ffmuc.net/|Freifunk München]]** with Freie Netze München e.V.
 +  * Email: [[hilfe@ffmuc.bayern]]
 +  * [[https://ffmuc.net/kontakt/|Contact page]] · [[https://ffmuc.net/impressum/|Imprint]] · [[https://ffmuc.net/privacy/|Privacy policy]]
 +  * [[knb:faq|Freifunk München FAQ]]
  
 +//**[[:start|Back to the wiki start page]]**//
  
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